Scrap car collection checklist

A simple collection-day checklist: clear your belongings, prepare your paperwork and know what to expect when On & Gone arrives.

Before we set off

• Agree the collection time and exact location with us. Sending the online form does not reserve a slot.
• Tell us about gates, narrow access, missing keys or anything preventing the car from rolling and steering.
• Have permission to access the vehicle if it is at a garage or on someone else's land.
• If you want to keep a private registration, complete the retention process before collection.

Give the car one last check

Look in the glovebox, door pockets, sun visors, boot and under the seats for personal belongings. Remember parking permits, toll tags, child seats, chargers and any documents showing your address.

Remove saved contacts and destinations from the car's screen if you can do so safely. Do not move an unsafe vehicle or remove parts to prepare it for us.

Keep these ready

• The keys you have available.
• Your original identity and address documents, as agreed with us.
• The logbook if you have it. If it is missing, tell us first.
• Your accepted quoted price and collection confirmation.

At collection

We pay the accepted quoted price by bank transfer on collection. Keep a record of the handover and the receiving business's details. Ask about the disposal route and any paperwork you should receive.

Follow the official DVLA notification process when the vehicle changes hands. Our paperwork guide links to the relevant instructions.

Need to update your collection? Email car@onagone.co.uk with your registration and collection postcode.