Scrap car questions, answered simply

Quick answers about On and Gone offers, collection requests and selling a scrap car in Rotherham and S63.

Is the online offer final?

No. It is indicative and depends on the information supplied. We review the request and confirm the arrangements before handover. Read what affects your offer.

Does accepting the offer book collection?

No. Continue through the short questions and submit your contact and collection details. We then contact you to agree a time.

My radio or a piece of trim is missing. Is that a major missing part?

The quote journey separates small items such as a radio or trim from major missing parts. Tell us if the engine, gearbox, wheels or other substantial components are missing.

Can I enquire if the car will not start?

Yes. Tell us whether it rolls, steers and can be accessed. These details help us assess the collection. See the non-running car guide.

Do I need to upload photographs?

No. There are no photo, logbook or identity-document uploads in the website enquiry.

What if I cannot find the logbook?

Tell us before collection so we can explain what information is needed. Do not assume that missing paperwork removes the need to verify identity or authority to sell. See our paperwork guide.

Do you cover my postcode?

We cover Rotherham, S63 and surrounding areas. The exact collection address and access are reviewed with your request. Check the coverage information.

What happens after the car leaves?

Before handover, confirm the disposal route and paperwork you should receive. Our recycling guide explains authorised treatment facilities and Certificates of Destruction.